Privacy Policy

Who we are

GiagEdu Solutions runs giagedu.site, an exam-practice website for students in Nigeria and elsewhere. For any privacy question or request, email info@giagedu.site. We follow the Nigeria Data Protection Act 2023.

Practising without an account

You can practise, take diagnostic tests and use My Dashboard without signing up. Your results and the questions you got wrong are saved only in your own browser on that device. They are not sent to us. Clearing your browser data, or tapping Clear my history on My Dashboard, deletes them.

What we store if you create an account

• Your account: your name, email address, account type (student, parent or teacher), password, the date you joined and when you last signed in. Your password is stored only as a secure one-way hash; nobody at GiagEdu can read it.
• Students' practice results: for each test, the date, exam, subject, topic, mode, number of questions, number correct, time taken and the score for each topic. We do not store which option you picked for each question.
• Links and classes: which parents a student has shared progress with, which classes a student has joined, and the practice teachers have set for their classes.

Who can see a student's results

• The student, when signed in.
• A parent, only after the student creates a one-time parent code and the parent enters it. The parent sees the student's name and practice results.
• A teacher, only for students who have joined that teacher's class with the class code. Teachers see the student's name and practice results. Teachers never see a student's email address.
• GiagEdu's administrator, to run and fix the service. The admin dashboard shows totals across all students, not individual students' results.

We do not sell personal data, show adverts or share data with other schools.

Security records

To stop people guessing passwords and codes, we record the internet (IP) address and email address used for a failed sign-in, and the IP address used for a wrong parent or class code. When you report a problem with a question, we store the question, your reason, any note you write and your IP address, so we can limit spam. We do not link these reports to your account. When you ask for a password reset, we record your IP address and a scrambled (hashed) form of the email address you typed, to limit repeated requests. The emailed reset link works once and expires after 1 hour.

Cookies

If you sign in, we set one essential cookie (giagedu_sid) that keeps you signed in. If you tick Keep me signed in, it stays on that device for up to 14 days after you last use GiagEdu. If you don't tick it, it is deleted when you close your browser. Signing out removes it straight away. We do not use advertising or analytics cookies. If we add analytics in future, we will ask for your permission first.

Lesson pages with a video show the video's picture from YouTube (Google). The video itself only loads, from YouTube's privacy-enhanced service, when you press play.

Children

Many GiagEdu students are under 18. Students under 13 should create an account only with a parent's or guardian's help and permission. A parent who wants a child's account and results deleted can email us from the account's email address, or ask us to check with the child's school.

Where your data is kept

Our website and database are hosted by Hostinger on servers in the United Kingdom. Connections to giagedu.site are encrypted (HTTPS).

How long we keep it

We keep your account and results until you ask us to delete them. Security records (failed sign-ins, wrong codes, sign-ups and reset requests, with their IP addresses) are deleted automatically after 30 days. Question reports are deleted once we have dealt with them.

Your rights

You can download a copy of your data or delete your account yourself, at any time: sign in and go to My Account → Your data. To correct your data, or if you can't sign in, email info@giagedu.site from your account's email address. When an account is deleted, we also delete its practice results, parent links and class memberships. A student can also leave a class at any time from My Account.

If you are not happy with how we handle your data, you can complain to the Nigeria Data Protection Commission.

Shared devices

On a shared or school computer, tap Sign out when you finish. Signing out also removes your results from that browser.

Changes

If we change how we use your data, we will update this page and the date at the top.

See also our Terms of Use.